Customer Support Executive

Unnati
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 8,000 - Rs. 15,000
Posted on 30 Nov 19
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Job DescriptionLast Date 30 Dec 19

Responding to customer queries in a timely and accurate way, via phone, email or chat
Identifying customer needs and helping customers use specific features
Analyzing and reporting product malfunctions (for example, by testing different scenarios or impersonating users)
Updating our internal databases with information about technical issues and useful discussions with customers
Monitoring customer complaints and reaching out to provide assistance

Job Type : Full Time
Interview Type : Face to Face Interview
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