Customer Support Executive

LENSKART SOLUTIONS PRIVATE LIMITED
Experience : 0 to 3 Years
Education : BA
Location : Delhi
Per Month: Rs. 4,000 - Rs. 25,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 04 Dec 19
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Job DescriptionLast Date 04 Jan 20
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
Job Type : Full Time
Interview Type : Face to Face Interview
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