Customer Support Executive

Sms Consultancy Pvt Ltd
Experience : 2 to 3 Years
Education : BE/B.Tech
Location : Gurgaon
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

• must Handle Customer Review and Respond Effectively and Efficiently Across Various Portals Who Gives Us Access to Respond to the Customers Directly

• competent in Working with Cross Functional Domains (warehouse-finance-logistics)to Get the Reverse Pick Up Done from the Customer End and Then with the Warehouse Team to Ensure the Product Returns Within the Tat

• work Closely with Service Team to Understand & Intimate the Customer About the Issues

• generate Weekly & Monthly Reports and Suggest Action Based On That

- good Oral & Written Communication Skills to Interact with Customers. Written English Skills are Important.

- good Knowledge of Ms Office (word, Ppt & Excel). Excel Skills are Very Critical

- must have Good Business Acumen

qualification& Experience

- preferably Someone from Technical Background (b.tech, Bca)

Job Type : Full Time
Interview Type : Face to Face Interview
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