Customer Support Executive

Zorya Fashions Pvt. Ltd.
Experience : 1 to 5 Years
Education : 12th Pass (HSE)
Location : Hyderabad
Per Month: Rs. 12,000 - Rs. 15,000
Job Role : BPO / Customer care (Voice)
Posted on 03 Dec 19
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Job DescriptionLast Date 03 Jan 20
  • -To answer calls professionally and provide the required information about the products/order.
  • -To maintain records of customer interactions and report them accordingly.
  • -To handle all the queries and the complaints of the customers and resolve any issues in a professional manner.
  • -To ensure that all the calls are monitored properly, queries are answered and problems are resolved in a timely manner
  • -To further refer any unresolved customer grievances or requests to specific departments for investigation.
  • -To laiase with e-commerce team for information/issue resolution.
Job Type : Full Time
Interview Type : Face to Face Interview
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