Customer Support Executive in the Service Department. Reporting to the Service Head. Company is into Industrial Electronics - Sales & Service. Head Office in Taratala.
Responsibilities and Duties Attending to Customer Service calls on the Toll-free no. Logging Customer Service call requests Updating daily Service call sheets. Attendance and allotment of field service technicians. Service Call reports and MIS.
Required Experience, Skills and Qualifications Graduate, preferably in Science. Good communication in English, Hindi & Bengali. Good in Excel. Some experience in handling telecalls.