Customer Support Executive Visa Consultan

Spur Info Pvt Ltd
Experience : 1 to 3 Years
Education : BA, 12th Pass (HSE), B.Com
Location : Delhi
Per Month: Rs. 20,000 - Rs. 30,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19
  • We are looking for an enthusiastic Customer Support Executives for Indian Visa Services.
  • You will be responsible for attending queries over the phone & email from foreigners and maintaining good customer relationships.
  • An effective Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  • The goal is to help the company grow by bringing in customers and developing business.
  • Responsibilities and Duties

    • Answer questions about products or the company
    • Ask questions to understand customer requirements and upsell.
    • Enter and update information in the inhouse system
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet the requirements and facilitate customers.
    • Keep records of calls and sales and note useful information
Job Type : Full Time
Interview Type : Face to Face Interview
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