Customer Support Executive Voice Process

Alpha Management Consultants
Experience : 0 to 1 Years
Education : 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

Looking out for candidates:

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools 

Job Type : Full Time
Interview Type : Face to Face Interview
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