Customer Support Representative Female jobs - Gurgaon - Talent Zone Consultant - 0 to 2 years of experience - 01 December 2019

Customer Support Representative Female

Talent Zone Consultant
experience 0 to 2 Years
salary 12,000 - 15,000 Per Month
qualification
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Posted: 1 Year ago
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Job Description

-Respond to customer queries in a timely and accurate way, via phone, email or chat

-Identify customer needs and help customers use specific features

-Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)

-Update our internal databases with information about technical issues and useful discussions with customers

-Monitor customer complaints on social media and reach out to provide assistance

-Share feature requests and effective workarounds with team members

-Inform customers about new features and functionalities

-Follow up with customers to ensure their technical issues are resolved

-Gather customer feedback and share with our Product, Sales and Marketing teams

-Assist in training junior Customer Support Representatives


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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experience 0.5 to 8 Years
locationGurgaon
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1 year ago
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Talent Zone Consultant recruiting Customer Support Representative Female Experienced(0.5 to 8 Years) candidates candidates nearby Gurgaon,.Talent Zone Consultant vacancies for Customer Support Representative Female is recruited through Written-test, Face to Face Interview etc.
Talent Zone Consultant Company recruits a lot of Experienced(0.5 to 8 Years) candidates candidates every year based on the skills . The candidates with B.Com, BA, BBA/BBM, BCA are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Gurgaon, can apply for Customer Support Representative Female position in Talent Zone Consultant. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Talent Zone Consultant recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Talent Zone Consultant and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Talent Zone Consultant and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Talent Zone Consultant and near your city and get a secured career.