Customer Support Representative MALE Only

IMSI India Pvt Ltd
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 12,000 - Rs. 33,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

1. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
2. Role involves developing strong customer relationships and responsible to resolve queries of the customers via Call/chat within the assigned TAT/SLA.
3. Manage and take Ownership of the resolution process for all customer related issues (Outbound/Inbound calls).
4. Using define resources and tools to support the customer by answering questions and escalating to respective teams if needed for further support.

Job Type : Full Time
Interview Type : Face to Face Interview
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