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Home>Jobs>India >Delhi >Customer Support Representative

Customer Support Representative

Gulshan Estate Agents Pvt Ltd

Experience : 1 to 2 Years

Education : 12th Pass (HSE)

Location : Delhi

Per Month: Rs. 12,000 - Rs. 14,000

Job Role : BPO / Customer care (Voice)

Posted on 03 Dec 19

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Job DescriptionLast Date 03 Jan 20

Meet with potential buyers to determine the kinds of properties they desire; Offer lists of properties that fulfil the buyers' needs and resources.
To remain as basic point of contact for customers with queries, complaints, Feedbacks, requests etc.
Ensuring timely and professional responses to all complaints, requests and queries received enabling satisfaction of customer.
Interact with customers by phone, e-mail or online chat concerning various care issues.
Provide hands on support of customer care initiatives and detailed account management.
Solicit cross-selling and up-selling opportunities within the customer care experience.
Tracking and reporting of relevant customer care performance metrics.
Capturing and applying customer feedback.

Job Type : Full Time

Interview Type : Face to Face Interview

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