Customer Support Specialist

Agnik
Experience : 1 to 3 Years
Education : BA, BBA/BBM, BCA
Location : Kolkata
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 04 Dec 19
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Job DescriptionLast Date 04 Jan 20

Customer Support duties include:

  • Answer questions about the Vyncs product and services in fluent English. This position requires interaction with native English speakers.
  • Be able to work in both day and night shifts whenever appropriate.
  • Interact with the technical team and make sure that the issues are resolved.
  • Interact with customers over email, telephone, live chat, and ticketing system.
  • Document support process and optimize customer experience.

Qualifications

The Customer Support position requires:

  • Bachelor’s degree.
  • 1 – 3 years related experience in global customer support.
Job Type : Full Time
Interview Type : Face to Face Interview
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