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Home>Jobs>India >Kolkata >Customer Support Specialist

Customer Support Specialist

Agnik

Experience : 1 to 3 Years

Education : BA, BBA/BBM, BCA

Location : Kolkata

Per Month: Rs. 10,000 - Rs. 12,000

Job Role : BPO / Customer care (Voice)

Posted on 04 Dec 19

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Job DescriptionLast Date 04 Jan 20

Customer Support duties include:

Answer questions about the Vyncs product and services in fluent English. This position requires interaction with native English speakers.
Be able to work in both day and night shifts whenever appropriate.
Interact with the technical team and make sure that the issues are resolved.
Interact with customers over email, telephone, live chat, and ticketing system.
Document support process and optimize customer experience.

Qualifications

The Customer Support position requires:

Bachelor’s degree.
1 – 3 years related experience in global customer support.

Job Type : Full Time

Interview Type : Face to Face Interview

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