Easyconnect jobs - Customer support agent
Customer Support Agent
Fresher
15,000 - 20,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
We have vacancy for Customer support agent
International process Australian
Calling work for verification of products installed
We require good English communication Full time job
Work from Office
Sunday holiday
Salary is from 15k to 20k depending upon the interview
Responsibilities:
Communicate with current and potential clients via telephone, email, online chat, or social media
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
Maintain a courteous and calm manner at all times to de-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
Skills:
Excellent verbal and written communication skills
Ability to remain calm and composed in a fast-paced, high-pressure environment
Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem
Ability to stand or sit for extended periods of time
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Telephonic Interview
Employment Type
Full Time
Job Id
1348356
Job Category
Tech Support
Locality Address
Paldi
State
Gujarat
Country
India
About Company
Easyconnect
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