Playsimple Games Pvt Ltd jobs - Customer Support Analyst

Customer Support Analyst

Playsimple Games Pvt Ltd
experience 0 to 2 Years
salary Salary not disclosed
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 3

Job Description

Job Responsibilities:
  • You will ensure that our players' queries and/or concerns are duly addressed while our operational activities
  • Seamlessly forefront to provide our players with the best gaming experience on our webs and mobile apps
  • You will work closely with several different teams like the product team, the engineering team and the QA team to take all the necessary steps in addressing player concerns in a timely manner.
  • You will be responsible for improvement in process/user experience and operations protocols and make our team more efficient.
Requirement:
  • 0-2 years of experience
  • Must be customer-focused, and willing to resolve customer issue.
  • Strong customer interaction skills and ability to work in a variety of customer situations.
  • Ability to solve complex problems quickly, inventively and resourcefully.
  • Good working knowledge of computers and the Internet; strong ability to develop new skills.
  • Avid Internet User, with strong inclination towards technology.
  • Highly motivated and energetic team player, with excellent interpersonal skills.
  • MUST have strong Verbal and Written communication skills 

Job Particulars

EducationBCA, BE/B.Tech
Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Written-test
Employment TypeFull Time
Job Id94656
Job Category Tech Support
StateKarnataka
Country India

About Company

PlaySimple Games Pvt Ltd

• We’re building a world-class mobile entertainment company out of India. 
• Our first two games have been runaway hits worldwide, with over 7M+ players. 
• We’re VC-funded, profitable and growing exponentially. 
• Recently selected for the Google Launchpad Program (/content/546119/google-selects-6-startups-launchpad.html). 
• We're a small but sharp team, including alums from IIT, NIT, BITS, Zynga, Yahoo & Bain.

 

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