Company Overview
300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide users
Operative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry.
JOB SUMMARY
MAIN DUTIES AND RESPONSIBILITIES
COMPETENCIES
o Must be able to communicate effectively and confidently with customers, team members and management.
o A ‘can do’ attitude with strong follow-through habits, and a willingness to take on whatever tasks are needed to complete the job.
o Deadline and detail-oriented, with the ability to juggle multiple customers and projects simultaneously
o Able to handle challenging customer situations with diplomacy and be cool under pressure
o Able to identify problems, mediate issues, develop solutions, and implement a course of action
o Able to analyse customer incidents and recreate possible defects in a simulated environment
o Strong Microsoft Excel knowledge
o Basic knowledge of SQL/Database, FTP customer/server would be preferred
EDUCATION, CERTIFICATION, AND EXPERIENCE
o Bachelor’s degree (or similar)
o Experience working with Internet products and technologies
o 1+ year(s) experience supporting software with external customers is preferred
o Education with a Technical focus
o Previous experience working with Cable Industry
o Finance background
o Previous experience with Medea
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