Black And White Business Solutions jobs - Customer Support Analyst / Sr.Customer Support Associate

 Designation : Customer Support Analyst / Sr.Customer Support Associate/ Process Associate/ Sr Process Associate/ Non Voice / EMail & Chat Support

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.
Venue:Address:721, Chinmaya Mission Hospital Rd,Binnamangala, Stage 1,Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retailnext to Andhra Bank
For more quires Call

Pooja @
Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

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