Customer Support Associate

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Education : Other Graduate, BA, BSc, BCA, B.Com...
Location : Bangalore
Monthly Salary : Rs. 15,000 - Rs. 19,000
Posted on 03 Jul 19
Job DescriptionLast Date 01 Sep 19
Dear Aspirant,
  • Openings for Technical and Desktop Support!!
  • One day Interview Process,....... Just 2 Rounds of Interview, easy selection..
  • Technical Support Executive
Roles and Responsibilities : 
You would be engaged in :
  • Ensuring low down time for production desktops.
  • Preventive / Corrective maintenance of all the desktops.
  • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
  • Responsible for Backups and Restore of critical data according to users request.
  • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
  • Ensuring Encryption in all Laptop users for data security, and EFS backup
  • Managing and updating Windows patches for Desktops and Laptops. 
  • UPS Monitoring
  • Providing Mobile devices support (Microsoft Active Sync) for corporate users
  • Managing and Maintaining Projectors for Meeting and Conference purpose.
  • Providing support for Voice communications
  • Deploying, Managing and configuring network Printer.
  • Interacting with Vendors for Hardware & Software Support
  • Ensuring low down time for production desktops.
  • Preventive / Corrective maintenance of all the desktops
  • Managing and Maintaining Symantec Endpoint Protection at desktop level
  • Responsible for Backups and Restore of critical data according to users request
  • Responsible for 1st level troubleshooting in Servers and Network related issues.
  • Email your Resume to or Under Graduate with minimum 6 months Experience.
  • Immediate joiners.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Black and White solutions 
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