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Customer Support Associate

Aadvi Tech Solutions
10,000 - 18,000 Per Month
Posted on 08 Apr 19
Job DescriptionLast Date 07 Jun 19

  • The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • Accountable for rendering useful administrative support to other members of the customer care team.
  • He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  • His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • He will be liable to answer participant questions, as well as question participants to obtain full understanding of what information is being requested

Job Type

Interview Type

Face to Face Interview

Company Description
Good Level Company