Customer Support Associate

Tech Mahindra
Experience : 0 to 4 Years
Location : Pune(Yerawada )
Posted on 30 Aug 19
Job is expired
Job DescriptionLast Date 20 Sep 19

We are looking for freshers willing to kickstart their career as Customer Support Associate to join our team! 


If you love helping people and are customer-centric, we want to meet you!

Job Responsibilities:

  •  Strong phone contact handling skills and active listening.
  •  Manage inbound and outbound customer calls in a timely manner.
  •  Identify customers’ needs and wants, give your best to clarify information.
  • Research every issue and provide solutions to them.
  •   Build strong relationships with customers .

Job Requirements:

  • Freshers /Experienced
  • Strong Soft Skills & need to have good command over English as a language.
  •  High on Customer Centricity.
  • Strong Logical reasoning & probing capability.
  • Absolute focus on customer satisfaction.
  • Ability to work in rotational shift.

Merits:

  • In-depth Process & Product training  .
  • Extensive “On the Job” Training to upskill advisors with adequate support.
  • Monthly recognition for Top-Performing Players.
  •  Cab Facility: Two way cab facility provided. 
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology (IT) services and business process outsourcing (BPO) to companies in various vertical and horizontal markets. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

As of January 2018 Tech Mahindra is a US$4.9 billion company with over 121,840+ employees across 90 countries.The company was ranked #5 in India's IT firms and overall #111 in Fortune India 500 list for 2012.On 25 June 2013 Tech Mahindra announced the completion of a merger with Mahindra Satyam. Tech Mahindra has 926 active clients as of March 2018.

Job is expired
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