Sri Sai Overseas Recruitment jobs - Customer Support Associate

Hiring for Customer Support Associate At Vadodara Location.

Note :- Require Good English Communication

Salary :- 15000/- CTC & 16000/-CTC  + Night Shifts Allowance + Incentives

No Targets. No pressure.

Skills

 #Ability to handle customer queries.

 #Good convincing skills.

 #Quick learner.

#Ability to work in a team.

 #Also good computer skills.

 #Good selling skills.

 #Time management skills

Language :- English, Hindi, Gujarati, Bengali And Marathi

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• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Analyzing customer needs and recommending products based on those needs.
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
• interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Required skills:

• Good typing Speed.
• Good Communication Skill.
• Basic Computer Skills
• Discipline, Positive Attitude & Punctuality