Customer Support Associate

HIRA TECH SOFTWARE SOLUTION PVT LTD
Experience : 1 to 5 Years
Education : BA
Location : Delhi(Kalkaji )
Per Month: Rs. 20,000 - Rs. 25,000
Job Role : BPO / Customer care (Domestic)
Posted on 21 Jan 20
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Job DescriptionLast Date 21 Feb 20
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Type : Full Time
Interview Type : Face to Face Interview
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