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Customer Support Engineer

0 to 2 Years
Pune(Akurdi )
Posted on 12 Apr 19
Job DescriptionLast Date 11 May 19
 We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

IT- Telecom / Technical Staff / Support

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Functional Area
IT- Hardware / Telecom / Technical Staff / Support
Company Description

MACROBRISK INNOVATIVE PVT LTD (MACROBI) is an IT solutions company renowned for years, providing solutions for Voice, Data

Application Software, Compute, Storage and Networks. MACROBI also delivers Audio & Video Integration, Power Conservation & Backup

Solutions as well as world class Security & Surveillance Solutions. Our vision is to be the company that best understands and satisfies the

business needs of customers. Our mission is to provide the best customer service. And 100 s of our existing loyal customers who trust us

with their business will speak about macrobi.