Black And White Business Solutions Pvt Ltd jobs - Customer Support Executive/BPO/Voice/Non-Voice

Customer Support Executive/BPO/Voice/Non-Voice

Black And White Business Solutions Pvt Ltd
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 4 Years ago
Views: 0
Applications: 1
Openings: 50

Job Description

Hi,

One day interview process... Appear for multiple companies.

Call HR – Sharon
Email -

Designation:

1. Customer Support Executive.

2. Technical Support Engineer( Hardware / Software / Networking support).

Responsibilities :

Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.

Customer support engineer - L1 -  L2

  • Coordinate desktop changes to avoid deployment collisions.

  • Prepare requests for roll out

  • Prioritize change requests

  • Create roll out plans for changes requests

  • Coordinate implementation process

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning desktop changes.

  • Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.

  • Microsoft environment knowledge (desktop & server).

  • Have some level of technical understanding of the products building up a desktop service.

  • Experience from the desktop environment.

  • Understanding and experience of the change management process.

Technical Requirements :

  • Phone support experience necessary.

  • Technical Service desk or technical call centre experience is necessary.

  • Disciplined, systematic problem-solving skills required.

  • Windows Operating systems

  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000

  • Servers: Windows 2000, Windows 2003, Windows 2008

To be scheduled for Interview
Call HR – Sharon @
Email - forward the mail to all your friends who fit the criteria. 
Please do refer your friends.
Venue

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra bank or Opposite to MK Retail.
************ find in google map***************

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

    *************PLEASE DO REFER YOUR FRIENDS*************


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id239496
Job Category Tech Support
StateKarnataka
Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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