VastraApp jobs - Customer Support Executive

Customer Support Executive

VastraApp
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
Job is expired
Posted: 2 Years ago
Views:
Applications:
Openings: 1

Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Job Particulars

Role 
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 959311
Job Category Tech Support
Locality Address Ahmedabad-Others
State Gujarat
Country India

About Company

What is VastraApp?
Opportunity to work in India's 2nd largest industry with a Young and Passionate team from the Land of Denim (Ahmedabad).
We are Charmeuse Technologies Pvt. Ltd. (VastraApp). VastraApp is an award-winning startup. We began our journey in 2018 and currently, we are in our growth stage working with a team of 50+ members from the Land of Denim (Ahmedabad) and Land of Silk (Surat). 
Our journey started with a mission to become the No.1 Business App for the Indian Textile Market and now we are into Digitize India's Textiles.
We are solving the Indian textile business problem which is India’s 2nd largest market. We are pretty much on the path to achieving the mission.
At Charmeuse, we firmly believe in the concept of Employee First, Customer Second by Vineet Nayar. The whole organization is structured with Employees at the center of the organization and the whole ecosystem along with a leadership team supporting them.
If you are a believer in India and Textiles, then you are at the right place.
#GreatWorkPlace #MissionForDigitisation #GreatPeople #GreatCulture #ForIndiaByIndians

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