Aasaanjobs jobs - Customer Support Executive
Customer Support Executive
Fresher
16,000 - 20,000 Per Month
Posted:
4 Years ago
Views:
Applications:
Openings:
1
Job Description
Job Summary
Customer service representatives help customers with complaints and questions, give customers information about products and services. By helping customers understand the product and answering questions about their reservations,Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Telephonic Interview
Employment Type
Full Time
Job Id
472538
Job Category
Tech Support
Locality Address
Banashankari , Bommanahalli, BTM , JP Nagar
State
Karnataka
Country
India
About Company
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