Actio in man power service jobs - Customer Support Executive

Customer Support Executive

Actio in man power service
experience 0 to4 Years
salary 17,000 - 25,000 Per Month
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Designation/Role: Customer Support Executive
Process: Inbound/Outbound
Location: Bangalore
Mode Of Interview- Face to face
Time: 10.00 Am - 5.30 Pm (Walk In Timing)
Experience: fresher - 0 - 4 year (voice process)
Language: Hindi + English + Anyone South Indian Language (Kannada, Telugu, Tamil, Malayalam)
Shift: Day shift 9 AM - 7pm (Any 9hrs)
Weekly off - fixed Sunday
Education Qualification: PUC or +2 or Diploma or Any Degree Age limit- 30 Max
Notice Period: Immediate - upto 15 days
Documents Mandatory - Aadhar Card & Pan Card

Responsibilities may include:  
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Role 
Who can apply Freshers and Experienced (0 to4 Years )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1314041
Locality Address Bommanahalli
State Karnataka
Country India

About Company

Actio in man power service
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