Allsec Technologies jobs - Customer Support Executive

Customer Support Executive

Allsec Technologies
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Roles and Responsibilities
• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Particulars

Role 
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1602235
Job Category Tech Support
Locality Address Shanti Nagar , Bangalore-Others
State Karnataka
Country India

About Company

Allsec Technologies
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