Allsec Technologies jobs - Customer Support Executive
Customer Support Executive
Fresher
10,000 - 15,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Roles and Responsibilities
• Provide prompt and efficient customer support via phone, email, and chat
• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
Job Particulars
Education
BA
Who can apply
Freshers
Hiring Process
Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
1602235
Job Category
Tech Support
Locality Address
Shanti Nagar , Bangalore-Others
State
Karnataka
Country
India
About Company
Allsec Technologies
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