He/she understand the Digi student product and should be able to
independently give demos to customers and management.
Also learn about
the school processes and domain.
Interact with customers in
pre, implementation phases. In Pre implementation phase should identify
the inputs for implementing in our Digistudent ERP.
Work with the
faculty to extract the data and interact with implementation team for
smooth transition .In case there is no software ,basic data required
should still be acquired preferably in Excel format.
In implementation phase work closely with faculty and provide inputs on the processes and customizations required.
In post implementation phase provide basic L1 support for bug fixes,changes,formats etc..
Should also support the marketing team in handling customer queries and giving demos.
We are into providing end to end services for educational institutions.Our flagship product eteachguru has received very good feedback from the educational institutes and we are on overdrive to expand our customer base.