Black And White Business Solutions jobs - Customer Support Executive

Customer Support Executive

Black And White Business Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 0
Applications: 3
Openings: 30

Job Description

Dear Candidate's,


Greeting form Black and White Business Solutions Pvt Ltd.. !!


Huge Opportunities with TOP BPO MNC's Client in Various Domain, Grab opportunity in a day process..


Looking for candidate's having hands on experience in Technical / Customer Support – Voice / Non Voice

One day Interview Process,....... Just 2 Rounds of Interview, Easy Conversions..

Skill -

Technical Support:

Trouble shooting/Command for IP Adress/RAM/ROM/Networking/ LAN/VAN/WAN/Configuration

/Versions of Windows MS/ Office 365 /Control panel/ internet setting/Pass word reset /Adobe Installation / Web Applications


Customer Support :



Banking / Insurance / Accounts / Medical Billing / Telecom / Social Media/ Airline Ticketing



Designation:-



Technical Support/Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / Quality Analyst(QA)



Shift : US / Pilot Process / UK / Australian / UAE /
Graduates : 10+2 / 10+3 /Diploma/ UG / Any Graduates /Any PG

Experience : 0-5years exp.
Sal : 2lpa upto 5lpa



Job Description:


Roles and Responsibilities

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

  • Perform problem cause analysis

  • Resolve customer queries and achieve customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

  • Has technical experience and skills in the areas of problem determination, creativity and analysis.

Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id267895
Job Category Tech Support
StateKarnataka
Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companiesB for their junior/middle & executive talent management staffing needs.
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