Black And White Business Solutions jobs - Customer Support Executive

Dear Candidate's,

Greeting form Black and White Business Solutions Pvt Ltd..!!

Start your career today.. with the worlds leading Global Service based MNC BPO..

Great Opportunities with TOP BPO MNC's, looking for immediate Joiner freshers and experienced For BPO/Voice Process (Domestic and International)

One day interview process... Appear for multiple companies.

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience : Freshers / Experience

Sal : (freshers 2.5lpa) -( Experience upto 4.5lpa)

Designation:

Customer Support Executive / Customer Support Associate / Customer Support Analyst / Sr Customer Support / Sr. Support Analyst

Responsibilities:

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

• Health Care bpo ( Saturday and Sunday fixed off).

• Accounts Receivable( Semi Voice Process )
  

• Mortgage Process ( Insurance)
  

• Insurance

• Medical Billing

• Banking / collections ( Voice / Non Voice )
  

• Accounts & Finance

For more quries please call  :

• HR - Sukanya
  

• Phone - 9036001069

• Email Id - sukanya@blackwhite.in

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