Black And White Business Solutions jobs - Customer Support Executive

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

WE'RE Hiring for International & Domestic BPO / Customer Support / E-Commerce - Voice process - Day / US / UK shift.

Languages: Good English Communication + Anyone South Indian Language

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience

Shifts : UK / US / Australian Shift / Day-shift / Rotational Shifts

Customer :

Banking / Insurance / E Commerce / Telecom / Medical Billing / AR Caller

JOB Role :

• Engaged in handling calls of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Required Candidate profile

Freshers can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2, 10+3 Pass out
* Should be flexible with rotational shift.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**