Black And White Business Solutions jobs - Customer Support Executive

Greeting from Black and White Business Solutions Pvt Ltd..!!

Customer Support Executive

• Any UG / Graduate Experienced or Fresher can Apply *
• Huge Openings with TOP BPO MNCs -  Customer Support Executive - (International Voice and Non-Voice).
• ONE-DAY INTERVIEW PROCESS- IMMEDIATE JOINING.
• SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS.
• Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
• Shift : Rotational Shifts / UK / US
• Salary: up to 4.5lpa

JOB Role :

• Engaged in handling inbound calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

• Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Required Candidate profile

• One day interview process - fresher\ Experienced can apply

Desired Candidate Profile

• Possess good communication skills, both oral and written
• Have a good attitude - should be committed to the work.
• Any graduates can appear or 10+2, 10+3. 
• Should be flexible with rotational shifts.