Black And White Business Solutions jobs - Customer Support Executive

Customer Support Executive

Black And White Business Solutions
experience Fresher
salary Salary not disclosed
Posted: 3 Years ago
Applications:
Openings: 1

Job Description

 

Roles and Responsibilities :

  • Respond to customer queries in a timely and accurate way, via phone, email or chat

  • Identify customer needs and help customers use specific features

  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

  • Monitor customer complaints on social media and reach out to provide assistance

  • Share feature requests and effective workarounds with team members.

  • Inform customers about new features and functionalities

  • Gather customer feedback and share with our Product, Sales and Marketing teams

  • Assist in training junior Customer Support Representatives.



Job Particulars

Role  BPO / Customer care
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 854952
Locality Address Banaswadi , Bellandur , Brookefields , Kalyan Nagar , Koramangala
State Karnataka
Country India

About Company

Black And White Business Solutions
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.