Black And White Business Solutions jobs - Customer Support Executive

Customer Support Executive

Black And White Business Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 1
Applications: 4
Openings: 1

Job Description

Greetings from Black and White Business Solutions!!

 

Roles and Responsibilities :

  • Respond to customer queries in a timely and accurate way, via phone, email or chat

  • Identify customer needs and help customers use specific features

  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

  • Monitor customer complaints on social media and reach out to provide assistance

  • Share feature requests and effective workarounds with team members.

  • Inform customers about new features and functionalities

  • Gather customer feedback and share with our Product, Sales and Marketing teams

  • Assist in training junior Customer Support Representatives.



Documents Required :


Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Cad ID 

 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id857291
Locality Address Ashok Nagar, Banashankari , Bannerghatta Road , Basaveshwara Nagar , Bommanahalli
StateKarnataka
Country India

About Company

Black And White Business Solutions
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