Black And White Business Solutions jobs - Customer Support Executive

Customer Support Executive

Black And White Business Solutions
experience 0 to 4 Years
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

Responsibilities:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Requirements
  •  Should be flexible with rotational Shifts

  •  Computer skills.

  • Manageable or Good English Communication Skills

  • Graduates / PUC / Diploma fresher or Experience in BPO (0-4yrs) can apply



Job Particulars

Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id858863
Locality Address Electronic City , Indiranagar , Whitefield
StateKarnataka
Country India

About Company

Black And White Business Solutions
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