Black And White Business Solutions jobs - Customer Support Executive

Greetings From Black & White Business Solutions



We currently have customer support executive opening

Location : Bangalore,


Handling the customers inquiry and coordination with Sales. Handling calls, collecting and updating the database. Follow-up with customers & managing database of leads allocation
Improvement and quality assurance programs

1) Banking process- Help in customer resolving their banking related queries.

2) Customer service executive (CSE) - Handling the customers calls on telecom related queries.

3) Tech Support (Technical Voice) -Trouble Shoot Technical Queries for various clients through voice, chat and email.

4) Customer service Semi Voice process.

Fresher Salary - up to 16-20k
Experience Salary - up to 22-30k

Shift : US/UK Should be flexible with rotational Shift

Qualification:
10th, 12th, Graduate

Industry: BPO customer service ITES, BPO, KPO, LPO.

Location- Bangalore

Required Experience:
Fresher/1 Year experience in International Call center

Rounds of interview
HR round , Operation Round

Note : Interview rounds may differ for different process