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Customer Support Executive

Black And White Business Solutions Pvt Ltd
Freshers
13,000 - 30,000 Per Month
Posted on 12 Feb 19
Job DescriptionLast Date 22 Mar 19
Dear Job Seeker, 

Post - 
  • Customer Support Executive \ Technical Support Executive, 
Job Summary : 
  • Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support. 
  • Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting 
  • Sal - Fresher : Up to 13.5 K + inc 
  • Experience : Up to 4 L + inc 
Responsibilities and Duties : 
  • The primary responsibility is to attend inbound calls for customer support from the existing customers 
  • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company 
  • Create reports on the work done and submit it to the team lead/manager 
  • Required Experience, Skills and Qualifications 
  • Any Graduate/Undergraduate 
  • Freshers can apply 
  • Grads or Undergrads with minimum 6 months of bpo Experience 
  • Good communication in English 
Benefits : 
  • Extensive training would be provided for the candidates on the process 
  • Good career path to become a team lead/Manager and mentoring for the same would be provided 
  • 2 way Cabs provided 
  • Performance incentives 

Job Type

Interview Type

Face to Face Interview

Company Description

Black and White Business Solutions Pvt Ltd

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry

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