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Customer Support Executive

Black And White Business Solutions Pvt Ltd
0 to 2 Years
15,000 - 30,000 Per Month
Posted on 19 Feb 19
Job DescriptionLast Date 20 Apr 19
Dear Aspirant,
  • One Day Interview Process. Immediate Joining.TWO WAY TRANSPORT/DAY SHIFT/SAT AND SUN FIXED OFF.Good Salary Hike.Excellent communication.
  • Contact : HR sangeeta
  • Work Location : Bangalore
  • Salary : up to 3.5L PA
  • Shift : DAY Shift / Rotational Shift
Banking Process :
  • Quality check the information provided by the bankers on home loan application 
  • Making contacts with CA & Bankers for missing or incomplete information 
  • Maintain the self performance and client data processed on excel sheets 
  • Analyse and take decisions on whether the application should approve or decline 
  • Loan applications with potential risk to be highlighted to Fraud or Credit team 
  • Communicate with the internal & external stakeholders via emails and calls 
  • Generate offer letters for loan disbursement 
  • To manage and complete the allocated work as per the agreed targets. 
International Process - Collections (B2B &B2C) 
  • B2C & B2B collections , with lucrative incentives. 
  • Review accounts and call on premium customers. 
  • Include outbound calls to collect / resolve customer queries related to automobile. 
  • Includes working with sales, billing and cash team for help
Technical / Desktop Support:
  • Ensuring low down time for production desktops.
  • Preventive / Corrective maintenance of all the desktops.
  • Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.
  • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
  • Ensuring Encryption in all Laptop users for data security, and EFS backup
  • Managing and updating Windows patches for Desktops and Laptops. 
  • UPS Monitoring
  • Providing Mobile devices support (Microsoft Active Sync) for corporate users
  • This is a wonderful opportunity, don't miss this opportunity.
  • Please carry 2 copies of resume and Aadhar id Copy 

Job Type

Interview Type

Face to Face Interview

Company Description

Black and White Business Solutions Pvt Ltd

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry
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