Black And White Business Solutions Pvt Ltd jobs - Customer Support Executive

• Dear Aspirant,
• One Day Interview Process.  Immediate Joining. TWO WAY TRANSPORT/ROTATIONAL SHIFT/ROTATIONAL WEEK OFF. 
• Good Salary Hike. Excellent communication.
• Work Location : Bangalore
• Salary : up to 3.5L PA
• Shift : DAY Shift / Rotational Shift

• Quality check the information provided by the bankers on home loan application 
• Making contacts with CA & Bankers for missing or incomplete information 
• Maintain the self performance and client data processed on excel sheets 
• Analyse and take decisions on whether the application should approve or decline 
• Loan applications with potential risk to be highlighted to Fraud or Credit team 
• Communicate with the internal & external stakeholders via emails and calls 
• Generate offer letters for loan disbursement 
• To manage and complete the allocated work as per the agreed targets. 

• B2C & B2B collections , with lucrative incentives. 
• Review accounts and call on premium customers. 
• Include outbound calls to collect / resolve customer queries related to automobile. 
• Includes working with sales, billing and cash team for help

• Ensuring low down time for production desktops.
• Preventive / Corrective maintenance of all the desktops.
• Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.Responsible for Backups and Restore of critical data according to users request.
• Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
• Ensuring Encryption in all Laptop users for data security, and EFS backup
• Managing and updating Windows patches for Desktops and Laptops. 
• UPS Monitoring
• Providing Mobile devices support (Microsoft Active Sync) for corporate users

Job Summary

Job Type : Full Time

Job Role : BPO / Telecaller

Job Category : Diploma,BPO,Analyst / Analytics,Logistics / Transportation

Hiring Process : Face to Face Interview

Who can apply : Freshers