Job Description:
1.Providing Voice support to Internal and External End Users. The
job will require you to handle inbound calls / emails / chats
regarding technical issues for end users.
2.Remote Infrastructure support
3.Perform problem cause analysis
4.Resolve customer queries & achieve customer delight.
5.Ability to Identify Opportunity & Implement Process
Improvements
6.Has technical experience and skills in the areas of problem
determination, creativity and analysis.
Benefits:
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