Black - White Business Solutions jobs - Customer Support Executive

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Written-test

About Company

Black - White Business Solutions
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Black - White Business Solutions recruiting Customer Support Executive candidates nearby Bangalore,.Black - White Business Solutions vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Black - White Business Solutions Company recruits a lot of candidates every year based on the skills . The candidates with B.Com, BA, BCA, BE/B.Tech(Aeronautical / Avionics / Aerospace Engineering,Applied Electronics,Architecture Engineering,Automobile Engineering,Bio-Medical /Bio-Technology Engineering,Ceramics Engineering,Chemical Engineering,Civil Engineering,Computer Science & Engineering (CSE),Electrical & Electronics Engineering (EEE),Electronics & Communication Engineering(ECE),Environmental Engineering,Information Science/Technology (IS/IT),Instrumentation & Control Engineering,Manufacturing /Automation Engineering,Marine Engineering,Mechanical Engineering,Metallurgical /Materials Engineering,Mineral / Mining Engineering,Electrical Engineering,Electronics & Instrumentation Engineering), 12th Pass (HSE) are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Customer Support Executive position in Black - White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black - White Business Solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Black - White Business Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Black - White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black - White Business Solutions and near your city and get a secured career.