Customer Support Executive

CleverKare
Experience : Freshers
Location : Bangalore(HSR )
Per Month: Rs. 15,000 - Rs. 20,000
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 12 Feb 20

Company: CleverKare is the most affordable beauty services in India

Position: Customer Support Executive

Number of Vacancies: 5

Location: HSR Layout, Bangalore

Salary: 15k to 20k

The position involves handling of inbound and outbound calls and WhatsApp chats.

Responsibilities and Duties

Manage calls and chats ;

Manage and resolve customer complaints;

Provide customers with service information;

Enter new customer information into the system;

Update existing customer information;

Identify and escalate priority issues;

Follow up customer calls where necessary; and

Document all call information according to our standards.

Required Experience, Skills, and Qualifications

Education: does not matter;

Proficiency in computer basics such as Excel

Knowledge of customer service principles and practices

Knowledge of call center telephony and technology

Languages:

Must: Hindi & English

Optional: Telugu, Kannada & Tamil

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
CleverKare Affordable Beauty Services
Job is expired
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