CleverKare jobs - Customer Support Executive

Customer Support Executive

CleverKare
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 4 Years ago
Views: 2
Applications: 0
Openings: 5

Job Description

Company: CleverKare is the most affordable beauty services in India

Position: Customer Support Executive

Number of Vacancies: 5

Location: HSR Layout, Bangalore

Salary: 15k to 20k

The position involves handling of inbound and outbound calls and WhatsApp chats.

Responsibilities and Duties

Manage calls and chats ;

Manage and resolve customer complaints;

Provide customers with service information;

Enter new customer information into the system;

Update existing customer information;

Identify and escalate priority issues;

Follow up customer calls where necessary; and

Document all call information according to our standards.

Required Experience, Skills, and Qualifications

Education: does not matter;

Proficiency in computer basics such as Excel

Knowledge of customer service principles and practices

Knowledge of call center telephony and technology

Languages:

Must: Hindi & English

Optional: Telugu, Kannada & Tamil


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id244556
Locality Address HSR
StateKarnataka
Country India

About Company

CleverKare Affordable Beauty Services
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