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Customer Support Executive

Conneqt Business Solutions
Experience : Freshers
Location : Bangalore(Bangalore-Others)
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 31 Mar 20
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Job DescriptionLast Date 30 May 20

Dear Candidate

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometimes respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read & write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness of Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Please refer your friends and dear ones.

NOTE- Please stay safe and stay indoors.

Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description

Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS),India’s leading business services provider.  Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.

We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. We’re constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique ‘Feet on Street’ offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.

Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO),HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.

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