Dialback Private Limited jobs - Customer Support Executive

Customer Support Executive

Dialback Private Limited

Bangalore

1.5 Year

Salary not disclosed

BA, 12th Pass (HSE)

Job Description

Job Description: Customer Support Executive
Location: Bangalore

Overview: We are seeking a dedicated and experienced Customer Support Executive to join our team at Dialback Private Limited. The ideal candidate should possess strong communication skills, customer-centric attitude, and the ability to resolve customer issues promptly and efficiently.

Responsibilities:

1. Handle customer complaints, provide appropriate solutions, and offer alternatives within specified time limits.

2. Manage both inbound and outbound customer interactions effectively.

3. Address customer concerns through email and chat platforms, ensuring timely responses and resolutions.

4. Demonstrate excellent communication skills to effectively interact with customers and internal teams.

5. Language proficiency in Hindi, English, and proficiency in one local language is preferred.

6. Education qualification of 12th grade or above.

7. Minimum 1+ years of experience in handling customer queries or similar roles.

8. Immediate availability to join the team.

Job Particulars

Role

Education BA, 12th Pass (HSE)

Who can apply Experienced (1.5 Year)

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 1696663

Job Category Tech Support

Locality Address Marathahalli

State Karnataka

Country India

About Company

Dialback Private Limited

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