Future Role jobs - Customer Support Executive

Customer Support Executive

Future Role
experience Fresher
salary 23,000 - 23,000 Per Month
qualification
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Posted: 1 Month ago
Views: 1
Applications: 0
Openings: 300

Job Description

Position: Customer support executive
Client Company name: Startek
Process: Voice
* Salary: 23K
* Quarterly bonus: Rs. 3,894
* Qualification: Any graduate
* Fresher/Experience* Male/Female
* Rotational shift - Male: 7am - 12am, Female: 7am - 8pm
* Working days: Monday to Saturday 
* 1 rotational week off
* Fluent Hindi and English
* Work from office
* No. of positions: 300


  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationBA
Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1692925
Job Category Tech Support
StateKarnataka
Country India

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