Futurerole jobs - Customer Support Executive

Customer Support Executive

Futurerole
experience Fresher
salary 19,880 - 19,880 Per Month
qualification
Read More...
Job is expired
Posted: 5 Months ago
Views:
Applications:
Openings: 1

Job Description

Customer support executive
Process name Airtel Black
Languages - Excellent English + Hindi/Marathi/Gujarati/Kannada/Tamil
Qualification - Graduate Fresher/Experienced
Shift - Rotational shifts
Salary: Take home - 19,880/month
Timing: 7am to 12am(male) 7am to 8pm(female)
Working days 5 and 2 rotational week off 
No cab facility

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Role 
Who can apply Freshers
Hiring Process Telephonic Interview
Employment Type Full Time
Job Id 1788844
Locality Address Bommanahalli, Electronic City , Bangalore-Others
State Karnataka
Country India

About Company

Futurerole
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

Search Blue Collar Jobs Online India - Best Recruitment Portal | Teamlease