Grassroots jobs - Customer Support Executive

Customer Support Executive

Grassroots
experience 0 to 0.5 Years
salary 12,000 - 18,000 Per Month
qualification
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Posted: 1 Month ago
Views: 1
Applications: 0
Openings: 1

Job Description

Hiring for Customer support executive
Process: Voice and Semi voice process
Shift: Rotational shift Rotational week off
Qualification : 10 /12/Any degree
Languages: English, Hindi, Tamil, Kannada, Telugu, Malayalam.
Salary : Upto 18kctc
Location : Bangalore ( Tin factory and Domlur )
Work from Office
Required immediate Joiners
If interested Share your cv 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality




Job Particulars

Who can applyFreshers and Experienced (0 to 0.5 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1679844
Locality Address KR Puram
StateKarnataka
Country India

About Company

Grassroots
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