Customer Support Executive

HGS
Experience : Freshers
Location : Bangalore
Per Month: Rs. 13,000 - Rs. 16,000
Posted on 14 Sep 19
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Job DescriptionLast Date 12 Nov 19

Hinduja Global Solutions is hiring for the designation of Customer Support Executive for India's leading Insurance and Hospitality clients.

Job Position : Customer Support Executive
Compensation : Upto 2,50,000 LPA + Attractive Incentive (Basis relevant experience)
Prerequisites : PUC / Diploma / Graduation
Desired Experience 
: 0 to 2 Years
Necessary Skills: Excellent Communication Skills in English and Fluency in Hindi
Nature of the job :

1. Interact and resolve the queries of customers.
2. Contact existing and new customers through phone
3. Position membership (new and renewal)
4. issues or concerns raised by customers
5. Identify potential issues that customer may raise
6. Escalate issues where required
7. Follow up-to resolve open issues
8. Renew membership and retain customers
9. Good analytical and problem-solving skills

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

HGS is a global leader in business process management (BPM) and Optimizing the customer experience lifecycle. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on back office processing, Contact centers and HRO solutions to deliver transformational impact to our clients. Over the past two decades, we have built expertise in nine industries, serving both international and local clients across seven geographies.

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