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Customer Support Executive

Idea Info Solutions
Experience : Freshers
Location : Bangalore
Per Month: Rs. 18,000 - Rs. 30,000
Posted on 13 Sep 19
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Job DescriptionLast Date 12 Nov 19
Skill Set Required :
• Qualification : 12th / Graduates / Post Graduates
• Experience : Freshers / Experienced
• Salary : 18000/- To 30,000/- Take home
Incentives : Yes
• Cab Facility : Yes
• Offs : 5 days working
• 2 days OFF
• Shifts : US / UK
For further details contact Joice :
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Greeting from Idea Info Solutions. Walkin and Walkout with a Job offer. We are currently hiring for International Voice and Non Voice Process for Top MNC & BPO. Candidate with Good communication Skills in English can apply. Opening for Both Freshers and experienced.Responsibilities :Manage of incoming calls.Identify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Meet personal/customer service team sales targets and call handling quotas.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.
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