Info hr solutions jobs - Customer Support Executive

Customer Support Executive

Info hr solutions
experience Fresher
salary 14,000 - 20,000 Per Month
qualification
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Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.

Job Particulars

EducationBA
Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1599960
Job Category Tech Support
Locality Address Ulsoor
StateKarnataka
Country India

About Company

Info hr solutions
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