Info HR Solutions jobs - Customer Support Executive

Customer Support Executive

Info HR Solutions
experience Fresher
salary 15,000 - 19,000 Per Month
qualification
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Role : Customer Support Executive
Languages : Tamil, Telugu, Malayalam, Kannada, Hindi +English (proficient)

Qualifications and Skills
• Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi)
• Problem-solving and decision-making abilities
• Ability to multitask and work under pressure
• Good organizational and time management skills
• Customer-oriented mindset and a passion for delivering exceptional service.


Roles and Responsibilities
• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.

Job Particulars

Role 
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1599982
Job Category Tech Support
State Karnataka
Country India

About Company

Info HR Solutions
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